What is your return policy?
Don't like a watch you ordered? No worries! We understand completely, feel free to reach out to us here within 60 days from when you ordered, send the watch back and get a refund.
What condition does an item need to be in for a refund?
We strive to provide the best customer service we possibly can to everyone who places an order. We want to be fair to everyone who wants to purchase one of our unique watches. If you decide to return the watch you ordered for a refund, it will have to be in the same condition it was when you received it.
Who pays for return shipping?
If your watch arrives damaged, defective, or isn't functioning as described, we'll cover the cost of return shipping. Please contact us here so we can help resolve the issue and provide a prepaid return label. For returns due to fit, style, personal preference, or a change of mind, return shipping is the buyer's responsibility. We provide multiple photos, measurements, and sizing information on each product page to help you choose the right watch before ordering.
How do I start a return?
Contact us here and let us know you want a refund; we'll help you get started with the return.